Policies

Shipping Policy
Orders are processed within 1–3 business days. Once your order has been shipped, delivery times may vary depending on the shipping destination. Customers will receive a confirmation once their order has been dispatched. Please ensure the correct shipping address is entered at checkout, as we cannot be responsible for orders delivered to incorrect addresses.

Returns & Refund Policy
Due to hygiene reasons, fragrance oils cannot be returned once opened or used. If your item arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery so we can assist you. We aim to ensure every customer is satisfied with their purchase.

Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any information collected during checkout is used only to process orders and provide customer support. Your personal information will never be sold or shared with third parties without your consent.

Terms of Service
By using this website and purchasing from our store, you agree to follow our terms and conditions. All content, branding, and product descriptions on this website belong to the brand and may not be copied or reproduced without permission.

Contact Policy
If you have any questions about your order or our products, please contact us through our website or by email. We aim to respond to all customer enquiries as quickly as possible.